Privacy Policy

Last updated: 01-08-2026

At Pink Saree ("we," "us," or "our"), accessible from pinksaree.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, browse our collection of women's ethnic wear, or make a purchase.

Our online store is built on Shopify, and our website and order data are hosted on Shopify's secure platform. By using pinksaree.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information to process your orders, improve your shopping experience, and communicate with you. This includes:

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address
  • Account login details if you create an account
  • Order details, including the products you purchase and your sizing or style preferences
  • Communications you send us, such as customer service inquiries, reviews, or feedback

Payment information:

  • When you place an order, minimal payment-related data is collected and processed by our payment service provider (Paytm) to complete your transaction. We do not store your full card or banking details on our servers.

Information collected automatically:

  • Device and browser type, IP address, and operating system
  • Pages viewed, products browsed, time spent on the site, and referring website
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders
  • Manage your account and provide customer support
  • Send order confirmations, shipping updates, and transaction-related messages
  • Handle returns, exchanges, and refunds
  • Share promotional offers, new arrivals, and updates (only if you've opted in)
  • Personalize your shopping experience and recommend products
  • Detect and prevent fraud, unauthorized transactions, and other prohibited activity
  • Analyze site performance and improve our website, products, and services
  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business and fulfill your orders, including:

  • Shopify — our e-commerce platform, which hosts our store and securely stores order and customer data.
  • Paytm — our payment service provider, which collects and processes minimal payment data required to complete your transaction securely.
  • Delivery and logistics partners — we share your name, address, and contact number with our delivery partner so your order can be shipped and delivered to you.
  • Return Prime — a third-party app that helps us manage returns, exchanges, and refunds. Your relevant order and contact data is processed by this app to handle your requests, with your consent.
  • GoKwik — a third-party app that supports checkout, order verification, and fraud prevention. It processes relevant data with your consent to enable a smoother and more secure checkout experience.
  • Google Analytics 4 (GA4) — an analytics service that helps us understand how visitors use our site through cookies and usage data (see Section 6).
  • Legal and regulatory authorities — when required by law, court order, or to protect our rights and users.

These parties are permitted to use your information only as necessary to provide their services to us, and where required, only with your consent.

4. Payment Security

All payments are processed through Paytm, our secure third-party payment service provider. Only minimal payment data necessary to complete your transaction is collected, and it is handled in accordance with industry security standards. We do not store your complete card or banking details on our servers.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, fulfill orders, process returns, resolve disputes, and comply with legal obligations. When information is no longer required, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep items in your cart, enable secure checkout, analyze site traffic, and deliver relevant content.

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects information such as pages visited, session duration, and general location, which helps us improve our site. This data is collected through cookies and processed by Google. You can learn more about how Google uses this data at Google's Privacy Policy page.

You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do. Where required, we obtain your consent before placing non-essential cookies.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications or consent-based data processing at any time
  • Opt out of certain data processing

To exercise any of these rights, contact us using the details in Section 11. You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in those emails.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our store operates on Shopify's secure infrastructure, and payments are handled by trusted providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites, such as social media or partner pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before sharing any information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pink Saree
Email: support@pinksaree.com
Phone: +91 987-987-9957
Address: SY NO. 51/1, Plot-47, Hariom Hari Industrial Estate, B/H Sewage Treatment Plant, Nr Datt Mandir, Ved Road, Gujarat, India

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.